Privacy Policy

Last Updated: Wednesday, 11th December, 2024

Introduction

Welcome to Cardiocare! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application. By using our app, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you use Cardiocare, you may provide personal information, such as your name, contact details, and emergency contacts, that enables the app to function properly.

1.2 Health and Activity Data

We collect health and activity data, such as heart rate, movement, and orientation data, using sensors on your wearable device. This information is used exclusively for monitoring your cardiovascular health and detecting potential emergencies.

1.3 Device and Usage Information

Our app collects information about your device, such as IP address, operating system, device type, and app interactions, to help us improve functionality and optimize performance.

2. How We Use Your Information

2.1 Health Monitoring and Alerts

Your health data is used to detect cardiovascular events or falls in real-time. In case of an emergency, the app will automatically notify your designated emergency contacts and nearby users.

2.2 Customer Support and App Improvements

We use your contact details to provide customer support. Device and usage data help us identify and resolve technical issues and enhance our services.

3. Information Sharing and Disclosure

3.1 Emergency Situations

In case of detected health emergencies, your location and health status are shared with your emergency contacts.

3.2 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of others.

4. Data Security

We are committed to protecting your information. Our app uses encryption and secure storage practices to safeguard your data. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your information only for as long as it is needed for the purposes described in this policy or as required by law. If you would like your information deleted, please contact us at cardiocareug@gmail.com.

6. Your Rights

To exercise these rights, please contact us at cardiocareug@gmail.com.

7. Children’s Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child without parental consent, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions about this Privacy Policy or would like to exercise your data rights, please contact us at:

Cardiocare
Email: cardiocareug@gmail.com